DMCA Policy

JML Pets respects the intellectual property rights of others and expects all users, visitors, and customers of our website to do the same.

This DMCA Policy explains how copyright infringement complaints are handled when content available on our website is believed to infringe the rights of another party.

Where applicable, this policy is intended to comply with relevant copyright laws, including the Digital Millennium Copyright Act, commonly known as the DMCA.

Use of our website is also subject to our Terms of Service.

Our Copyright Policy

We reserve the right to take appropriate action if we believe, in good faith, that any content on our website infringes copyright or other intellectual property rights.

This may include:

  • Removing or disabling access to the allegedly infringing content

  • Contacting the relevant parties for further information

  • Restricting access to our website or services

  • Suspending or terminating accounts of repeat infringers, where applicable

Reporting Copyright Infringement

If you believe that content available on the JML Pets website infringes your copyright, or the copyright of someone you are authorised to represent, you may submit a written notice to us.

Your notice should include the following information:

  • A physical or electronic signature of the copyright owner or authorised representative

  • A clear identification of the copyrighted work that you believe has been infringed

  • A clear identification of the material claimed to be infringing, including enough detail for us to locate it on our website

  • A statement that you have a good faith belief that the disputed use of the material is not authorised by the copyright owner, their agent, or the law

  • Your full contact details, including your name, address, telephone number, and email address

  • A statement confirming that the information in your notice is accurate

  • A statement confirming that you are the copyright owner or authorised to act on behalf of the copyright owner

Copyright infringement notices should be sent to:

Email: contact@JMLPets.co.uk

Counter-Notice Procedure

If you believe that content you posted or provided was removed or disabled by mistake or misidentification, you may submit a counter-notice.

Your counter-notice should include:

  • Your physical or electronic signature

  • Identification of the material that was removed or disabled

  • The previous location of the material on our website, where available

  • A statement, made in good faith, that you believe the material was removed or disabled due to mistake or misidentification

  • Your full name, address, telephone number, and email address

  • A statement that you consent to the jurisdiction of the courts of England and Wales

After receiving a valid counter-notice, we may restore the removed or disabled material within 10 to 14 business days, unless the original complainant informs us that legal action has been filed regarding the disputed material.

Repeat Infringers

We reserve the right to restrict, suspend, or terminate access to our website or services for users who repeatedly infringe copyright or other intellectual property rights.

False or Misleading Claims

Submitting false, misleading, or inaccurate copyright complaints or counter-notices may result in legal responsibility.

Please ensure that any notice or counter-notice you submit is accurate and made in good faith.

Changes to This Policy

We may update this DMCA Policy from time to time to reflect changes in our business, website, legal requirements, or copyright handling procedures.

Any updated version will be posted on this page and will apply from the date it is published.

Opening Hours

Our customer support opening hours are:

Monday to Wednesday: 10:00 AM – 04:00 PM
Thursday to Saturday: 10:00 AM – 05:00 PM
Sunday: 10:00 AM – 04:00 PM

Contact Information

If you have any questions about this DMCA Policy or wish to submit a copyright notice, please contact us:

JML Pets
Unit 12 Dodds Ln
Gwersyllt, centre LL11 4NT
United Kingdom

Phone: +44 74 4992 4582
Email: contact@JMLPets.co.uk
Website: JMLPets.co.uk