Legal notice

This Legal Notice provides important information about the ownership, operation, and use of the JML Pets website.

By accessing or using our website, you agree to the information and conditions set out in this Legal Notice, together with our Terms of Service, Privacy Policy, Shipping & Delivery Policy, Returns & Refund Policy, Cookie Policy, and any other policies published on our website.

Website Owner

This website is operated by:

JML Pets
Business Type: Individual
Owner: Maxence Hermange

Registered Business Address:
Unit 12 Dodds Ln
Gwersyllt, centre LL11 4NT
United Kingdom

Phone: +44 74 4992 4582
Email: contact@JMLPets.co.uk
Website: JMLPets.co.uk

Business Information

JML Pets is an online retail store offering pet-related products and accessories to customers in the United Kingdom.

We aim to provide customers with a secure, clear, and reliable shopping experience through our website.

Opening Hours

Our customer support opening hours are:

Monday to Wednesday: 10:00 AM – 04:00 PM
Thursday to Saturday: 10:00 AM – 05:00 PM
Sunday: 10:00 AM – 04:00 PM

We will do our best to respond to customer enquiries during these hours. Response times may vary during busy periods, public holidays, or outside normal operating hours.

Contact Information

For general enquiries, order support, returns, refunds, delivery questions, or legal requests, please contact us using the details below:

JML Pets
Unit 12 Dodds Ln
Gwersyllt, centre LL11 4NT
United Kingdom

Phone: +44 74 4992 4582
Email: contact@JMLPets.co.uk

Website Use

The information provided on this website is for general information and online shopping purposes only.

You agree not to use this website for any unlawful, fraudulent, harmful, or unauthorised purpose. You must not attempt to interfere with the security, performance, or proper operation of the website.

We reserve the right to restrict access to our website where misuse, suspicious activity, or a breach of our policies is suspected.

Product Information

We aim to ensure that all product descriptions, images, prices, availability details, and other information displayed on our website are accurate and up to date.

However, errors, omissions, or changes may occasionally occur. Product images are provided for illustrative purposes, and colours, packaging, size appearance, or product presentation may vary slightly depending on your screen, device settings, or supplier updates.

We reserve the right to correct errors, update product information, change prices, or remove products from sale at any time without prior notice.

Pricing and Payments

All prices on our website are displayed in GBP, unless stated otherwise.

Payments are processed securely through trusted third-party payment providers. We do not store or have access to your full payment card details.

The final total, including any applicable delivery charges, will be shown at checkout before you complete your purchase.

Intellectual Property

All content available on this website, including text, images, logos, graphics, icons, product content, layout, design elements, and branding, belongs to JML Pets or to the relevant owners and licensors.

You may not copy, reproduce, distribute, modify, publish, display, or use any content from this website for commercial purposes without prior written permission.

Third-Party Links

Our website may contain links to third-party websites, platforms, or services.

These links are provided for convenience only. We are not responsible for the content, privacy practices, policies, accuracy, or availability of third-party websites.

Customers should review the terms and policies of any third-party website before using it.

Limitation of Liability

We make reasonable efforts to keep our website accessible, secure, and accurate. However, we cannot guarantee that the website will always be uninterrupted, error-free, or free from technical issues.

To the fullest extent permitted by law, JML Pets will not be liable for indirect, incidental, or consequential losses arising from the use of our website, products, or services.

Nothing in this Legal Notice limits or excludes your statutory rights under UK consumer law.

Consumer Rights

This Legal Notice does not affect your legal rights as a consumer.

If a product is faulty, not as described, or not fit for purpose, you may have rights under UK consumer protection law. For more information about returns and refunds, please refer to our Returns & Refund Policy.

Privacy and Data Protection

We handle personal information in accordance with applicable UK data protection laws.

For more information about how we collect, use, store, and protect your personal data, please read our Privacy Policy and Cookie Policy.

Changes to This Legal Notice

We may update this Legal Notice from time to time to reflect changes in our business, website, legal requirements, or operating practices.

Any updated version will be published on this page and will apply from the date it is posted.

Governing Law

This Legal Notice and your use of our website are governed by the laws of England and Wales.

Any disputes relating to this website, our services, or purchases made through our store will be subject to the jurisdiction of the courts of England and Wales.

Contact Details

If you have any questions about this Legal Notice, please contact us:

JML Pets
Owner: Maxence Hermange
Business Type: Individual

Unit 12 Dodds Ln
Gwersyllt, centre LL11 4NT
United Kingdom